Privacy Policy
Last updated: March 13, 2024
Introduction
Time to Reflect Counselling ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our counselling services or visit our website.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and contact information
- Date of birth
- Medical history relevant to counselling
- Session notes and treatment records
- Payment information
How We Use Your Information
We use the information we collect to:
- Provide counselling services
- Maintain your treatment records
- Process payments
- Communicate with you about appointments
- Comply with legal obligations
Data Protection
We implement appropriate security measures to protect your personal information. All client records are stored securely and confidentially in accordance with BACP guidelines and data protection regulations.
Your Rights
You have the right to:
- Access your personal information
- Request corrections to your information
- Request deletion of your information
- Object to processing of your information
- Request data portability
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: [email protected]